How do i work out which sort of switch i need ?
Don´t worry, it´s REALLY easy! Take a look at our Technical section and read the questions below, where we hope all you´ll find all the answers you´re looking for.
I have a Dimmer switch at the moment, will it be easy to swap for a Candy Queen dimmer switch ?
Yes, it´s a simple procedure which should only take a few minutes. It´s a direct swap to exchange your old plain dimmer switch for a funky new one. Instructions can be found in our Technical section and full instructions are included with every switch.
How do i know if i need a One Way or a Two Way Dimmer Switch ?
A one way switch is used where there is only one light switch controlling the lights, usually in most bedrooms. A two way switch is used where there are two switches controlling the same light. This is common on the stairs where there is one switch at the top of the stairs and one at the bottom.
Is there a difference in how the One Way and a ´Two Way´ Dimmer Switches work ?
Yes. The One Way switches are all ´Rotary Switches´. This means they make a satisfying ´Click´ On and Off. You simply turn (´Click´) the rotary knob (Frog, Football etc) to the right to turn the light on, you turn it to have the lights on full brightness or less to have the lights dimmed. Simply turn back to the left to ´Click´ off.
The Two Way Switches are ´ Push´ On and Off. You ´Push´ the rotary knob (Frog, Football etc) to turn the lights On and then turn it to the right to turn the dimmed lights up. Push the switch again to turn the lights off.
Is there a difference in how the One Way and a Two Way Dimmer Switches look ?
Yes, but only very slightly. The Rotary Knob (Frog, Football etc) on the Two Way switches are slightly more pronounced than on the One Way switches. It is approx another 4 mm in front of the switch as it needs extra space to ´Push´ On and Off.
Can i swap a normal On/Off Flick Switch Light switch for a Dimmer switch ?
Yes, It´s generally a straight swap, especially in bedrooms where there is usually a pendant light. However, you can´t use a dimmer switch if you have wirewound low voltage lighting transformers, fluorescent bulbs, energy saving bulbs or fans.
If you have these sort of lights you´ll need one of our Standard On/Off Switches or will have to use dimmable energy saving light bulbs.
How do the Standard On/Off switches work ? They look like dimmer switches!
Our standard On/Off light switches look exactly the same as the Two Way dimmer switches, the rotary knob even turns around BUT the light do NOT dim. These are simple On and Off switches. You just ´Push´ the rotary knob (Frog, Football etc) to turn the lights On and Off. You can use these switches as a direct replacement for any other light switch you have in place presently.
I´ve never heard of an ´On/Off´ switch which looks like a dimmer switch before ? Is this Normal ?
Yes, These switches are not very common and are usually used where people want the look of a dimmer switch but don´t actually want the lights to dim.
I don´t want a Dimmer Switch but i want a Funky looking Light Switch!
You´ll need to buy our Standard ´On and Off´ switch, these look just like dimmer switches but don´t dim the lights. They are simply Funky looking On and Off switches.
I need a 1000 Watt dimmer switch for the lights in my Kitchen, can you help ?
Yes, of course. We can make any of our designs as 1000 Watt switches. There will be a price increase as these switches are more expensive. please get in touch for further details, price and availability email@example.com
I´ve got Low Voltage lights but really want to use a Dimmer Switch, do you make Funky Low Voltage Dimmer Switches ?
Yes, of course, these are stock items. We can make any design of switch as a Low Voltage Dimmer switch. These switches are more expensive and are £29.99 each. Please get in touch via email or call us if you´d like to order one of these switches firstname.lastname@example.org
Can i use ´Energy Saving Light Bulbs´ with a Dimmer Switch ?
You can´t use standard energy saving light bulbs but you can use ´Dimmable´ Energy Saving light bulbs. These have been available since September 2007 and are available to buy online or from major highstreet stores.
I´m still confused about which light switch type i need...........
Please get in touch so we can help you ! Simply email us or call us on 0779 144 3010 and we´ll try to help you with all your queries.
Do all your light switches have a CE stamp/approval ?
Yes. All Candy Queen Switches have a CE stamp.
Will i need an Electrician ?
Changing your light switches is a really simple job which will only take a matter of minutes. Please read our Technical page for further information.
However, if you´re not confident to change your light switch yourself, we do advise getting an Electrician to do it for you. You will also unfortunately need to get an Electrician to change over any Kitchen or Bathroom light switches as it is now Illegal to do it yourself.
Can i use a ´Candy Queen´ Light switch in all rooms or the home ?
Yes, with the exception of the Bathroom as these usually have a pull cord light switch.
What age group are the switches for ?
Any age group ! Although our switches appeal particularly to children we sell a large proportion of our funky switches for adults, especially the VW Camper Vans, VW Beetles, Porsches, Golf Balls, Guitars and Mini Coopers. Many of the ´Cake´ designs are sold to go in kitchens and the light switches with a large rotary knobs are perfect for elderly or people who have problems turning lights on and off with the small standard rotary knob.
Can You/Do you make double dimmer switches ?
Not yet ! Unfortunately as the two rotary knobs are so close together on a double dimmer switch we can´t replace them with our Funky Rotary Knobs. When the lights are turned on and off the two Funky Rotary Knobs would touch and the light would not turn and off. We´ve had so many requests for double dimmers that we´re working on some designs to get round the problem !
Can i choose my own backprint and rotary knob ?
Yes. We simply can´t put all the combinations on the website, there would be too many to choose from ! However, if there is a combination that you´d like which would fit perfectly with your decoration just let us know. We can make the combination and send you a photograph of it so you can see what´s it´s like before deciding to buy.
Do your light switches work in Europe ? or Overseas ?
Unfortunatley not. The light switches online at present do not work in Europe in anywhere apart from the UK.
What size is the switch plate ?
The switch plates are square plates which measure 8cm by 8cm.
I want to give the light switch as a gift, is it nicely packaged ?
Yes. All our switches are packaged in Clear PVC boxes which show the product perfectly finished off with product stickers and the Candy Queen Logo. Full instructions and returns information is included with each switch.
I´m not sure which light switch to choose, can i buy a gift voucher for someone instead ?
Yes. We can send you a Gift Voucher rather than a light Switch so the recipient can choose their own design. We´ll be loading an online gift voucher soon but for the time being please email us for further information email@example.com.
Can i return my light switch if i choose the wrong style ?
Of course you can. If you´re not happy with your purchase when it arrives for any reason or if you choose the wrong design or style of switch simply return it (at your own expense) and we´ll give you a full refund or send you another switch (at our expense) which ever you decide.
How long will my order take to arrive ?
We try to send out orders as soon as possible. Wherever possible we try to send most order between one and three days of receiving an order.
Need any more Questions answering ?
Please email us or call us on 0779 144 3010 and we´ll add the answers here to help everyone :-D