Orders for our Decorative Light Switches & The Varilight Retro range (placed between Monday and Thursday) are dispatched within 24 - 48 Hours of purchase.
We try to dispatch all orders as fast as possible. If you make an order on Friday morning we'll try our hardest to send it on Friday afternoon or Saturday morning so that you don't have until after the weekend for it to be dispatched.
All orders are currently sent by Royal Mail First Class Business Post which should arrive to you within 1 to 3 days of the dispatch date.
Cupboard Knob Orders are dispatched within 1 to 3 days of purchase (depending on design and stock levels).
We will email you with a dispatch date within 24 hours of receiving your order (on week days). If the dispatch time is not satisfactory for you we are more than happy to give you a full and immediate refund.
If you would like to pay extra for a Recorded Delivery (Signed For) or a Special Delivery (Next Day) service please don´t hesitate to ask by sending us an email or giving us a call before you place your order.
If you would like to make an order over the phone please don't hesitate to call us on 0779 144 3010. We try to answer all calls but sometimes it's just not possible, we promise to call you back as soon as we can if we miss your call so please do leave us a message.
We Are Sadly Unable To Send Orders To The USA & Canada
Many of our cardboard boxes, some of our Bubble wrap and All of our Plastic Air bags that we use to deliver our orders have been Recycled. We collect all our boxes and packaging materials from a local shop who have had goods delivered in them and re pack and send them on another journey. We´ve got a way to go yet but it´s a step in the right direction.
All Orders from ´Candy Queen Designs´ are wrapped in ´Sancell Bio´ Green Bubble wrap which is 100% Degradable - the most eco-friendly bubble wrap in the UK.
Helping protect your order and the environment :-)